VirtualVending Merchant Privacy Policy

Effective Date: 2025-09-28

1. Information We Collect

We collect business and contact information, login credentials, and payment details necessary to provide our services. We also collect usage data, analytics, and system logs to improve the platform.

2. Use of Information

Information is used to provide the service, process payments, maintain accounts, communicate updates, and improve platform performance.

3. Third-Party Services

We may use third-party providers (e.g., Stripe, Google APIs, analytics) to deliver services. VirtualVending is not responsible for the privacy or security practices of these providers.

4. Data Security

We take reasonable technical and organizational measures to protect your data. However, VirtualVending cannot guarantee complete security and is not liable for unauthorized access or breaches.

5. Data Retention

We retain merchant data for as long as necessary to provide services and comply with legal obligations. You may request deletion of your personal data, subject to applicable laws.

6. Limitation of Liability

VirtualVending provides services “as-is” and is not liable for any losses, business disruptions, or damages arising from data loss, service interruptions, or third-party service failures.

Merchants are responsible for their own operational decisions, including order fulfillment, compliance with laws, and data accuracy.

7. Updates to This Policy

VirtualVending may update this Privacy Policy periodically. Explicit consent will be collected during onboarding or if significant changes occur.

8. Governing Law

These policies are governed by the laws of Singapore.

For more details on terms and conditions governing your use of VirtualVending, see our Terms & Conditions.